Shipping Policy

Last updated: 24 February 2026

Thank you for shopping with Nexatek. Below you’ll find everything you need to know about our shipping process.

All orders are processed within 1–2 business days (excluding weekends and holidays).

Orders placed after 1:00 PM PST will be processed the next business day.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping times may vary depending on your location within Canada.

We ship via trusted carriers such as:

Carrier selection may vary depending on destination and package size.

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately.

If your package is lost or arrives damaged:

We will work with the shipping carrier to resolve the issue as quickly as possible.

For security reasons, high-value items (such as smartphones and electronics) may require a signature upon delivery.

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