Excellent, Good and Acceptable only refer to the cosmetic condition of the
phone. Please see the product photos for more specific details on each listing.
Note that every phone we sell has undergone rigorous testing by a technician.
This ensures that every phone we sell is working perfectly, regardless of the
phone’s condition tier. Part of our inventory is in “Brand New” condition.
These are phones that are sealed in their box and have never been used
before.

Yes: An unlocked device will work with all Canadian and/or International
carriers. Our phones are not tied to any specific contract or phone plan, so
you can choose the plan that is right for you. To use this phone with your
plan, you will need either a Nano SIM card from your carrier or an eSIM. Please
note, if a phone is listed as eSIM only, it will not take a physical nano sim
card.

Unlikely! If we conduct repairs on a device, it would usually be listed as a
refurbished phone. A renewed phone is usually free of any repairs of any kind.

Our inventory comes from dedicated suppliers
and not the general public. All phones are shipped to our office, where they
undergo two rounds of rigorous testing by our highly trained staff. We only
sell devices that pass all our tests, so that our buyers can be confident
they’ll receive a fully functional device. At this stage we do not purchase phones
from the direct public.